3/17/2023 0 Comments Book of travels release date![]() ![]() If you advise the business of your complaint by phone, make sure to note the date and details of the conversation. If you have a complaint against a registered travel agency or tour operator, you should first inform the business of your complaint. You may be reimbursed to a maximum of $5000 per person if you file a claim with TICO within 6 months of the business closing. It may also cover reasonable replacement costs you must pay to complete a trip such as: travel agent or travel wholesaler (such as a tour operator) registered in Ontario.The Travel Industry Compensation Fund offers protection in certain circumstances for any travel services you’ve paid for and did not receive during or before the trip because of the bankruptcy or insolvency of a: letting you know about any trip cancellation insurance and out-of-province health insurance that are available before booking.giving you a receipt after booking (with the total cost, business name and contact information, TICO registration number, details on cancellation and insurance etc.).informing you if they charge a service fee for travel counselling, whether or not you decide to book with them.informing you about typical travel documents and entry requirements for the destination (for example, passport, visa, vaccinations, affidavits, the timeline to get these documents ready) before booking.verifying your information on the ticket, voucher, itinerary and other documents.telling you about the terms and conditions of your booking, including rules for changing, continuing or cancelling your trip.giving you an invoice that is itemized so you understand what you are paying for.giving you the information about the destination that may affect your decision to purchase (for example, health, weather or construction warnings).Travel agents must also provide you with specific information about your trip. This includes all taxes, fees, levies and other charges, such as counselling fees.Īll-in pricing helps reduce confusion when you are purchasing travel services in Ontario, such as all-inclusive vacations. Under these rules, they must display the total price to consumers - often called all-in pricing - in any advertising that includes the price of travel services. If you book directly with an airline, hotel or tour yourself, your trip is not protected under the Travel Industry Act.Īll Ontario travel agents and wholesalers registered with TICO are required to follow rules when advertising the price of travel services. If you book with a TICO registered travel agent, whether it’s online, in person or over the phone, you have some rights under the Travel Industry Act. Some travel agents or wholesalers may also choose to display the TICO logo to indicate that they are registered. Registered travel agents or travel wholesalers (also called registrants) have a TICO registration number, which they must display when communicating information to people about travel services, including advertisements, websites, or brochures. ![]() In Ontario, travel agents (retailers) and travel wholesalers (for example, tour operators) must be registered with the Travel Industry Council of Ontario (TICO), which enforces the Travel Industry Act.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |